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UCaaS & CCaaS · Cloud Voice
Voice and contact center, built by the team that sells it.
Nimbl Networks is a technology advisory firm based in Dallas, Texas, that helps multi-site organizations design, negotiate, implement and support telecom and managed services. Our in-house Cloud Voice specialists are cross-certified on RingCentral and Zoom. We design, sell and deploy your platform ourselves, so one accountable team takes you from first requirement to go-live.
A 30-minute conversation, at no cost to you. We’ll show you how it works.
Step 02 of 05 · In progress
Design
Requirements mapped before any demos
- Done
- 01 Audit — Current platforms and seat counts reviewed
- Next
- 03 Negotiate — Platform shortlist and terms negotiated
What makes our Cloud Voice practice different
Cloud Voice is a large part of what we do.
We have our own certified delivery specialists, so the people advising you are the people who deploy.
Certified, in-house delivery specialists
Our specialists are cross-certified on both RingCentral and Zoom and do deployments every week.
We design, sell and deploy
One team handles requirements, platform fit, ordering, deployment and adoption.
Professional services that cost less
Because deployment is done in house, our professional services come at a significantly lower cost than the platform vendor’s own.
How we work on Cloud Voice
Design, Negotiate, Implement, Support.
The same four steps as everything we do, with Cloud Voice specifics.
- 01
Design
We map your requirements for voice, meetings, messaging and contact center first, then shape the design before any platform is chosen.
- 02
Negotiate
We compare platforms and providers on fit and on how well they deliver, and negotiate terms and renewals with leverage and clarity.
- 03
Implement
Our certified specialists deploy the platform, handle number porting and cutover, and plan adoption so your teams are ready on day one.
- 04
Support
A named advocate stays with you after go-live for escalations, billing checks and renewal planning.
What we help you get right
Voice, meetings and contact center, matched to how you work.
Where we help
- Requirements mapping for voice, meetings, messaging and contact center
- Platform comparison backed by hands-on, cross-certified delivery experience
- SIP and voice transitions, number porting and cutover planning
- Rollout, training and adoption planning
- Escalation support once you are live
- Billing accuracy and renewal monitoring after go-live
Signs it’s time to review
- A UC or contact-center contract renews in the next 6 to 12 months
- Your phone system is aging or approaching end of life
- You are adding sites, seats or customer channels
- Adoption or call quality isn’t where you want it
- A merger or reorganization means consolidating platforms
Advisory at no cost to you.
Book a 30-minute meeting and we’ll show you exactly how that works, and what a Cloud Voice review could look like for your organization.
FAQ
Cloud Voice questions we hear often.
Which platforms do you work with?
Our in-house delivery specialists are cross-certified on RingCentral and Zoom, and we also hold certifications with Avaya, Mitel and Cisco. We work across many providers, and we recommend the one that fits your requirements, not the other way around.
Who designs and deploys the platform?
Our own certified Cloud Voice specialists design and deploy it, with a project advocate on your side from kickoff to go-live. Because we design, sell and deploy in house, there is one accountable team from requirements to go-live.
How much does it cost to work with Nimbl Networks?
There is no cost to you for working with Nimbl Networks. The easiest way to see how that works is a 30-minute meeting, where we walk through exactly how it works for an organization like yours, with no pressure and no obligation.
When is the right time to review our Cloud Voice setup?
Earlier is better: ahead of a contract renewal, before a phone system reaches end of life, when you are adding sites or contact-center channels, or when adoption isn't where you want it. We also help mid-project and after go-live.
Telecom and tech, with someone in your corner.
Your technology advisory team is one conversation away, and the advisory is at no cost to you.